Cancellation and Refund Policy

Cancellation and Refunds

At kentozavrix, we strive to offer a seamless and enjoyable experience for all our users. This policy outlines our procedures for cancellations and refunds to ensure clarity and transparency.

Cancellation Policy

You have the flexibility to cancel your account or subscription at any time. To initiate cancellation, please contact our support team via the contact methods provided on our website or app. Although cancellations are processed promptly, some services may remain active until the end of the current billing cycle or subscription term.

Refund Policy

Refunds are available under specific conditions, outlined as follows:

• Subscription Refunds: Upon cancellation, you may be eligible for a partial refund based on the remaining period of your subscription.
  Refunds are generally processed within a reasonable time frame following the cancellation request.
• In-App Purchases: Refunds for in-app purchases are subject to our review and approval.
  If you experience issues with a purchase or believe you deserve a refund, please provide detailed information about the transaction to our support team.
• Technical Issues: If you encounter technical problems that hinder your use of our services, report the issue to our support team.
  We will investigate and may offer a refund or alternative solution if appropriate.

Please note that some fees or charges may be non-refundable. We reserve the right to deny refund requests that do not adhere to our policy or involve misuse of our services.

How to Request a Refund

To request a refund, contact our support team with the following information:

• Your account details or order number.
• The reason for your refund request.
• Any relevant documentation or screenshots, if available.

Our support team will review your request and respond within a reasonable time. We appreciate your patience as we address your concerns.

By using our services, you acknowledge that you have read and understood this Cancellation and Refund Policy. We reserve the right to modify this policy at any time, with any changes being posted on this page.